Another Computer Update
Jun. 12th, 2008 10:28 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Well, turns out Serotek hadn't gotten my e-mail to support, so I called
them today. Thankfully, they have a toll-free number I was able to call
from work, and it works from Canada. I talked to their tech support guy,
and his first question was whether or not this computer is running a
64-bit operating system. I had checked this once before, and I was sure
it said 32-bit operating system, but now I'm not so sure.I have to give
Serotek top marks for courtesy and willingness to help.
them today. Thankfully, they have a toll-free number I was able to call
from work, and it works from Canada. I talked to their tech support guy,
and his first question was whether or not this computer is running a
64-bit operating system. I had checked this once before, and I was sure
it said 32-bit operating system, but now I'm not so sure.I have to give
Serotek top marks for courtesy and willingness to help.
no subject
Date: 2008-06-12 03:49 pm (UTC)no subject
Date: 2008-06-12 03:53 pm (UTC)no subject
Date: 2008-06-12 04:13 pm (UTC)I still say reinstall the video and/or audio drivers and see what happens. Alternatively, whipe the system and go from a clean Vista install. It'll probably save you some stress in the long run anyway.
no subject
Date: 2008-06-12 04:18 pm (UTC)no subject
Date: 2008-06-12 04:29 pm (UTC)no subject
Date: 2008-06-13 12:26 am (UTC)no subject
Date: 2008-06-13 12:45 pm (UTC)